Last updated August 1, 2026
These Terms of Service ("Terms") govern your access to and use of Cadence, a scheduling and booking platform available at cadence.am and its subdomains ("Cadence", "we", "us"). By creating an account or using Cadence, you agree to these Terms and to our Privacy Policy.
Cadence lets a business ("you", "tenant") publish booking pages under its
own subdomain (e.g. yourname.cadence.am), configure bookable
job types, accept payments through your own connected payment processor,
and sync availability with your Google or Microsoft calendar. People who
book through your pages are your clients, not ours — we provide the tool,
you run the business.
You must be at least 18 years old and able to form a binding contract to create a Cadence account. During the invite-only beta, an account requires a valid invite code. You're responsible for keeping your login credentials secure and for all activity under your account. One account should represent one business — contact us if you need more than one.
Cadence stores and processes personal information about the people who book with you — names, emails, and whatever else your booking forms or imported rosters collect. As between you and Cadence, you are responsible for having a lawful basis to collect that information and for your own compliance with applicable data protection law where your clients are located, including when you paste in an existing list to pre-fill a block roster. Cadence acts as your data processor for this information; see our Privacy Policy for how we handle it.
You agree not to use Cadence to: book, offer, or facilitate anything illegal; send spam or unsolicited bulk messages through the platform; attempt to access another tenant's account or data; scrape, reverse engineer, or overload the service; or resell access to Cadence without our written agreement. We may suspend or terminate accounts that violate this section.
Cadence is currently in an invite-only beta. Founding accounts created during the beta are offered a locked-in discounted rate for as long as the account remains active and in good standing. Beta features and pricing may change; we'll tell you before anything that affects your account materially. Once general billing is enabled, separate terms covering subscription fees, billing cycles, and cancellation will be presented and will supplement these Terms.
Cadence does not hold or process funds on your behalf. When you enable payments, you connect your own account with a supported payment processor (Stripe, Authorize.net, or PayPal). Card details entered by your clients go directly to that processor — never to Cadence's servers — and are governed by that processor's own terms and privacy practices, which you should review. You're responsible for your relationship with your payment processor, including their fees, payouts, and any disputes or chargebacks.
Connecting a Google or Microsoft calendar (or, where offered, granting email-send access) is optional and requires your explicit consent through that provider's own authorization screen. You can disconnect any integration at any time from your dashboard. Your use of Google Calendar, Microsoft 365, or any payment processor through Cadence is also subject to that provider's own terms.
We may suspend or terminate your account for violating these Terms, for non-payment once billing applies, or if required by law. You may close your account at any time from your dashboard or by contacting us. On closure, we will make reasonable efforts to let you export your data before deletion, except where we're required to retain it (e.g. financial records).
During the beta, Cadence is provided without uptime guarantees or a formal service-level agreement. We aim for high reliability but you should not treat the beta service as mission-critical infrastructure without a fallback plan.
Cadence and its software, design, and branding are owned by us. You retain all rights to your own business content — your listings, logo, client data, and booking records.
Cadence is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
To the fullest extent permitted by law, Cadence will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising from your use of the service. Our total liability for any claim arising from these Terms or the service will not exceed the amount you paid us in the twelve months before the claim arose, or $100 if you're on the free/beta tier.
You agree to indemnify and hold Cadence harmless from any claim arising from your use of the service, your content, your bookings, or your violation of these Terms or applicable law.
These Terms are governed by the laws of Bermuda, without regard to conflict-of-law principles, except where local consumer-protection law requires otherwise.
We may update these Terms from time to time. We'll post the updated version here with a new "Last updated" date, and for material changes we'll make a reasonable effort to notify active accounts.
Questions about these Terms? Email hello@cadence.am.